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  FAQ for Students
 
   Is the service free?
   No. You should avoid using any homework help site that claims to offer free homework help 
   and offers no guarantee of the quality of service. Our prices are very reasonable. A question 
   can be answered for as little as $3.99.

   How does the system work?
   We operate on a CREDIT system. Upon signing up as a student you are able to purchase 
   Credits. Each Credit costs $3.99 U.S. You are required to have Credits in order to post 
   questions or order essay critiques. We have several packages available. 10 Credits offer 
   savings of 5%, and our 15, 25, and 50 Credit packages all offer savings of 10%.

   How do the Credits work?
   When posting a question you are asked how many Credits you wish to bid, anywhere 
   between 1 and 30. Each Credit represents approximately 7 minutes of an Online Teacher’s 
   time. Therefore you must bid according to how much you feel the answer is worth and 
   according to how much time and effort you expect from an Online Teacher. With the essay 
   critique service the charge is 1 Credit per 225 word page. You are also given the option of 
   offering additional Credits if you have a tight deadline or require a more in-depth analysis.


   Do you offer help with online homework or online tutoring?
   Yes. We offer homework help and tutoring for all subjects. We can provide you with 
   online homework help provided you are not asking us to answer assignments or 
   write a paper for you.


   Who answers my questions?
   At GeniusTeachers.com we use Online Teachers. Each Online Teacher has been 
   thoroughly screened to make sure they meet our strict requirements. Our Online teachers 
   are required to possess a masters Degree or PhD in at least one of over 60 subjects. Many 
   possess multiple degrees and have years of teaching experience. Many are working 
   professionals in their field of study and have published works or conducted research.

   What if my question is not answered?
   If your question is not answered it is likely because you have not offered enough Credits. 
   Remember that a teacher will spend 7 minutes per Credit. You may have also given a 
   deadline that is too short for the work or perhaps you did not include enough information or 
   failed to attach your question file. You may contact Support@GeniusTeachers.com to 
   extend your deadline or offer more Credits. If your question is not answered your Credits will 
   be returned to your account for future use.

   Do you offer refunds?
   We do not refund money for Credits purchased. Certain conditions may necessitate the 
   return of Credits to your account.

   Can I contact you?
   Of course! You may e-mail us at Support@eniusTeachers.com with any questions or 
   comments. You may also call during regular business hours at (416) 222-2896 x224.




   Students: Click Here to Get Started

 

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